What a total RIP OFF!!! I’d gone shopping with my friend and we decided to go to the bookstore—a major, well-known retailer. I decided to buy the soundtrack to Memoirs of a Geisha and the second season DVD’s for Xena (I know…corny). I looked at the price on the Xena box: $79.99. I thought, yeah, that’s kind of expensive, but I want it, so I’m gonna get it. The Memoirs soundtrack was $18 and change…not too bad—I expect that kind of price from a CD. So I gave the cashier my credit card and didn’t really blink an eye, though I really should have. The total came to about $90, but I had a $10 gift certificate, so it was $80-something.
But then I got home and really started to think about it: "Did I really want to pay that much??" I thought, "I wonder if it’s much cheaper online?" When I finally did check, Amazon listed Xena on sale for $29-something and the CD was less than $14. PLUS the two items qualified for their free shipping…I’d just have to wait a few days more. All in all, I paid about $44! That’s HALF what I paid at the book store!
So I jumped in my car and went back to return the items. The cashier asked me if there was anything wrong with them. I said, "Yeah, they’re too expensive here!" I told her how they had priced the Xena $50 more than Amazon and how amazed I was that retailers could charge such wildly varying prices for the same item! She started spouting something about overhead and the fact that people can get things cheaper on the Internet which is why they charge more. I told her, "That’s a LOT of overhead!! It’s highway robbery!!" I mean, you’d think that if this store wanted to stay competitive in digital media, they’d charge more competitive prices…not jack their prices up two and a half times more than others! With that kind of logic, I’m surprised they’re still doing such strong business. Amazon sells all the same things and a lot more, but for WAY less money. So why are people still going to the bookstore instead of shopping online? I don’t get it!
Now, if the store clerk had offered me a $25 gift certificate, or even a small discount or something like that, I might not have been quite so upset. But she didn’t—and on top of that, she seemed very blasé about the whole thing. She didn’t seem to care that I’m a customer who could spend quite a lot of money in their store, but because of this, I’ve decided to boycott their company altogether. She never expressed any concern that I was so upset about having to pay so much more than I thought was reasonable. She didn’t even call the manager to try to reason with me. And now sadly, they’ve lost my business forever. I refuse to be suckered by them anymore.