What's The Diff?

The things Quicken Loans team members care about and want to share with the world

Gilligan’s Island Meets Spirit Airlines

By Cat Buzzita

If you’ve ever been on a plane, you are well aware of the safety speech they give you before you take off (explaining the exit rows and flotation devices). I have been fortunate enough to ride of a few planes before so I generally “zone out” during that same old speech.

However, after my recent flights, I will never look at THE SPEECH the same way again.

This week, some team members and I went to Las Vegas for the 3rd Annual Interactive Promotion Summit, hosted by ePrize.

During the flight to Las Vegas, the flight attendant was giving THE SPEECH and one of our team members, Brian Macias (VP of Mortgage Insiders/Home Loan Benefit Program), was talking to his neighbor. After THE SPEECH ended, she came over to Brian and gave him a firm lecture in front of the entire place on why he should have been paying attention during her talk.

You were being rude and others may have wanted to hear this important information. I tried to speak over you but you paid no attention to me and kept talking…(This went on for the next few minutes).

Needless to say, that set an awkward tone for that flight. Basically, she came off as a victim by blaming others when really she was boring and that’s why no one was listening.

However, as I boarded my returning flight, and THE SPEECH began, I noticed that it was a bit different…

Good evening. Your pilot this evening is the Skipper with his sidekick, Gilligan. Please direct your attention to our flight attendants, Ginger, MaryAnn, and the Professor for your safety instruction.

Hmm… I immediately listened – only to be even more pleasantly amused.

Smoking is prohibited on this flight; however, if you must light up, you may visit our smoking sections on the wings of the aircraft which do have 500 mph winds. If you can light it, you can smoke it.

The speech proceeded on in the same tone as always but the working was like a stand up comedy act!

If you have not ridden in a car in the last fifty years, THIS is a seat belt…Please secure your own breathing device before helping your neighbors, children, or politicians…If the plane is descending into water, congratulations – you will not be coming into work tomorrow. Just exit down the exit rows onto the yellow flotation devices after which we will be waiting for you at the bottom with mai tais and coconuts.

You know what the greatest part was? For the first time on any flight that I have ever been on, not only did every single person on that plane listen to every word of that speech, but she also got a round of applause when it was complete!

At the end of the flight, our fabulous Flight Attendant, Daniella got on the speaker one last time to say:

Even though it is early, we do recognize many of the men and women on this flight who have served our country. From this entire flight and Detroit-based crew, let’s give them a round of applause and welcome them home!

Daniella from Spirit Airlines is definitely THE DIFF.

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Comments

  1. Too cool! Now, I would actually listen to a speech like that!

    Posted by: Smitty | May 8, 2007
  2. Southwest has figured this out, too. On a recent flight, the attendant went through the usual, “please turn off all electronic devices, including Blackberries, Crackberries, raspberries, blueberries and melons.”

    Posted by: Christy | May 9, 2007
  3. I enjoyed the story. It reminds me of some of the earlier flights I took with Jet Blue in which they would speak to the passengers in the same refreshing way. Unfortunately, I don’t think they are doing it as much anymore.

    Posted by: Donna DeClemente | May 9, 2007
  4. I am glad you had a chance to experience one of my flights! Flying can be a very challenging ordeal for everyone. When I chose this career I knew I had an opportunity to genuinely make a difference in the travel industry.I found passengers that are interested in listening, laughing and talking about their trip which makes a successful and memorable flight. Hope you continue to catch the Spirit and another flight of mine.
    Daniela

    Posted by: Daniela DeSantis | May 9, 2007
  5. Maybe you got the same flight attendant on the first trip that I had a few years back heading to Vegas for a work conference. It too was a Spirit flight. Some poor guy was talking with a coworker during the instructions and over the PA she started yelling (yes, yelling) at him. He was a little taken aback for a second, until she informed him that he had to listen or she would keep the plane at the gate. He chuckled and that set her off. She went nuts and told him all our lives are in peril because of his actions. Because of her actions, I don’t fly Spirit.

    Posted by: Me | May 9, 2007
  6. I swear I just heard that story you related somewhere else… it might have already become something of a “urban legend of marketing”.

    Posted by: Louis Friend | August 24, 2007
  7. I will never fly Spirit Air again!

    Posted by: Mike | November 13, 2007
  8. Your blog is very much good. I am very much impressed by your blog content; I also come across number of sites for the Travel for the Cheap Airfare and Las Vegas Flights, you can also check these are also very much useful for everyone.

    Posted by: Las Vegas Flights | January 8, 2009

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Friday, June 23, 2017