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Best customer service email ever

Just sharing something that Ann-Marie sent to me that you might enjoy (if you haven’t seen it yet).

Yesterday the Consumerist did a post about a great customer service email response from Amazon. I won’t go into detail on it here. Just read it and laugh out loud, if you so choose.

Good job on your sense of humor, Amazon! 

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  1. I’m a huge Amazon customer (I even have an Amazon VISA), but as a result of this best customer service e-mail ever, I’m an Amazon customer *for life*.
    Apparently aptly timed wit can be more effective than traditional advertising.
    Bravo Autumn Walker!

    Posted by: Ann-Marie | December 13, 2007
  2. I am known to have penned a complaint every now and again. Although this exchange was based in jest, I was completely blown away by the response. You mean she took time to read, identify sarcasm and respond in kind? Come on, surely she had a form letter handy that could have sufficed.
    Bravo Autumn, and Amazon, well played!

    Posted by: Aaron | December 13, 2007
  3. People being paid to be sarcastic. I wonder why I’m still sarcastic for free?

    Posted by: Billy Leopard | December 14, 2007
  4. Clay – I didn’t write that, just commenting. although, I will gladly stake claim to it! :)

    Posted by: Aaron | December 14, 2007

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Sunday, March 18, 2018