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Friday, December 14, 2007

The Multi-Purpose Guest Check Tray

MongoOne of the core philosophies we live by at Quicken Loans is “simplicity is genius”—the simplest things are often times the cleverest ideas.

An ordinary guest check tray serves a simple purpose: To hold your restaurant bill, money and change. While dining at BD’s Mongolian Barbecue last weekend, I discovered that their guest check tray is a clever little gadget that not only holds your change, it also has a built in customer satisfaction survey and a calculator for determining the tip. It’s a simple idea, and it probably doesn’t cost much to make, but it begs the question: Why didn’t someone else think of this before now?

It’s doesn’t exactly take a degree in quantum mechanics to mentally figure out a 15 or 20 percent tip on a bill, but for those of us who are more mathematically challenged than others, it’s a nice tool to have on the table. Nice thinking, BD’s!

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