What's The Diff?

The things Quicken Loans team members care about and want to share with the world

The worst customer service letter ever

Check out this letter from a student loan company that a fellow Quicken Loans team member received. They’re writing to tell them they can’t process a form, but can’t seem to form an opinion why!

A questionable letter from a student loan company.


Editor note: We believe in full disclosure at the DIFF to expose all the silliness, but the person supplying the letter has asked to have the company removed to remain anonymous.

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Today's Date:
Wednesday, September 20, 2017