The other day at Starbucks, I had my heart set on a white hot chocolate. What is this you ask? It’s like traditional hot chocolate with one key difference — it’s made with white chocolate instead of milk chocolate. So after I get my drink, I drive off from the window with moments to spare before I’m off my morning schedule.
Just before I turned out of the parking lot, I took a look at my drink and it looked a little dark. I thought, "That’s weird. Maybe it’s just a shadow.” After all, I was peeping through the hole in my sip top. I took a quick swig even though it was still piping hot to verify my suspicions.
Sure enough it was regular hot chocolate. BLASTED!
So at this point, my morning schedule was put on hold because I had to get this fixed. My day wouldn’t have been right otherwise. I whipped my car back around and into a parking space.
When I went inside, I peacefully waited for the person in front of me to done with their order. As soon as I stepped to the counter, I was asked if something was wrong with my drink. I explained what had gone wrong and before I fix my mouth to ask for any sort of compensation for their error, my old cup was whisked away and I was given a coupon for a free drink.
As I took a minute to examine it, my new drink was being prepared. And just as I looked up to ask about a replacement white hot chocolate, it magically appeared on the counter in front of me.
And I’m happy to say that my encounter was so brief, I still got to work on time. Good job, Starbucks. Admitting your mistake and fairly compensating for it quickly is definitely The DIFF.