By Jennifer Palmer
Quicken Loans Recruiter

When you apply for a position through a career Web site are you prepared for that first phone call?  Have you done your research on the company Web site?  Do you know what position you are applying for?  Have you done research on the position you are applying for through that specific company?  These are all important questions to ask yourself before you click “submit” on the company Web site. 

When the first phone call comes in from a recruiter you should be prepared to answer a set of general screening questions.  Here are some key things to do to prepare yourself before you receive that first phone call:

• Always have a copy of your resume handy. Most recruiters will want to review a few key points on your resume.
• Know what position you applied for with each company.
• Do as much research ahead of time on the position as well as the company through the company Web site.
• Always act enthusiastic starting with the first phone call since that is the point you are being evaluated. If it is not a good time for you to make that lasting impression, schedule a time for the recruiter to call you back.

In other words, be prepared! This will make you stand out amongst the hundreds of other candidates that may be applying for that same position.

By Jim Richards & Michelle Salvatore

At Quicken Loans, we continuously talk about being professional, or as we call it, “high level.”  In essence, this means providing clients and candidates with a high level of professionalism, follow-up and service.  For example, if I tell a candidate that I will call them back at 5:00pm, then I call EXACTLY at 5:00pm.  This is the level of service that we expect from our team members.  Here are some of our tips to be “high level” during the interview process:

By Michelle Salvatore

When you’re applying for a job anywhere, there are just some things you really need to do to at least appear professional.

Lesson 1: Leaving a professional outgoing message on your voicemail.
Lesson 2: Calling back your recruiter.