What's The Diff?

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Best Comcast Call Ever

One Happy Comcast Customer!By Cora Bledsoe

Although my experience with Comcast hasn’t always been the best, I recently had an experience worth writing home about.

I have both a desktop and a laptop computer at home and spend the majority of my time on the laptop. A few weeks ago my internet connection to my desktop suddenly stopped working. I was still able to use my wireless so I wasn’t too worried but I was still paying for desktop connection so I wanted to get my money’s worth.

I finally found the time to give Comcast a call to find out what was going on. When a technical support specialist answered the phone, he walked me through a few simple steps.

I appreciated that he took the time to find out what I had already tried and my level of experience. It seems like he made a point to explain the problem in terms that were gump enough for me to understand.

In less than 5 minutes my internet connection was fixed and he even told me what to do if it happens again.

His customer service was THE DIFF for me.

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Comments

  1. Good service from Comcast? Lies, all lies :)

    Posted by: Ten Pin Timmy | June 7, 2007

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Monday, August 21, 2017