What's The Diff?

The things Quicken Loans team members care about and want to share with the world

Are Please and Thank You the Magic Words?

Quicken Loans PleaseWhen I was younger, there were four little words that always served as a reminder of my manners: What do you say? Anytime I failed to say, “please” or “thank you,” my mother would throw me a look and ask me that pertinent question, just in case I forgot how I was raised.

Now, of course, saying please and thank you is second nature, but only in common conversation. When it comes to the web and searching, it’s a different story. Maybe it’s because as a user, I expect Google to return results for me no matter how politely I ask. After all, search engines don’t have feelings, do they?

Well, maybe so.

A reader, Brian F., over at the Good Experience blog submitted a story about searching the web with his 6 year old son. He talks about trying every search query in the book to answer his son’s questions, but to no avail. His son, who must have been raised well, asked if he tried saying "please."

Although he doesn’t say if he got results for his son’s question by adding please, he did go on to mention other queries whose search results significantly changed, just by adding please to the end.

A quick search for ‘Quicken Loans please' seems to find the places where we are actively out helping people on the web, including many of our social media profiles. Among other things:

So give it a try on a few searches of your own. You never know how far being nice will take you.

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  1. And the #1 result when someone searches “Quicken Loans please” ????
    The DIFF blog, of course! I wish I could say I’m surprised, but I’m not. The DIFF is just that good.

    Posted by: Clayton | February 25, 2009

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Friday, January 19, 2018