What's The Diff?

The things Quicken Loans team members care about and want to share with the world

Posts tagged ‘Corporate Culture’

Quicken Loans Chairman Dan Gilbert talks to SmartBusiness about growing a business and building a corporate culture

Great article about Quicken Loans chairman Dan Gilbert on sbnonline.com this past week. Wanted to share it with our readers.


Dan is a culture leader and really gets this stuff. Trust me on that.


Here’s some of the article:

Dan Gilbert has a keen eye for detail. If your company’s signage, Web site or marketing materials contain any kind of misspelling, misdirection or misleading verbiage, he’ll see it and he’ll let you know about it.


Take, for instance, the sign Gilbert saw at an automobile repair shop offering “alignment” — a sign that was off-kilter. Or the store that featured two signs near its entrance, one reading “Store Closing” and the other “Now Hiring.” Or, better yet, the store with the neon “scrapbooks” sign that unfortunately had the first “s” burnt out.

I won’t bother copying the rest here, but please go to the article and read it. It’s a great read.


Thanks SmartBusiness for the great article about our chairman. We truly appreciate it.

Oh, and don’t forget to check out the video SmartBusiness put on YouTube. We likes it!


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Adventures in corporate blogging – Quicken Loans Blog turns 3!

Quicken Loans blog is three!Wow. I can’t believe we launched this blog three years ago.

So much has changed since then.

Three whole years.

The original team that launched this with me has all gone on to new things, with the exception of Matt Cardwell, who actually came up with the idea for this blog and wrote the first ever DIFF post (he’s been back to the pizzeria five times since he wrote that and brought several people with him).

The mortgage industry has also changed tremendously in the past three years. I hope for the better.

When we launched the DIFF blog, it was part of a much larger recruiting campaign. When the economy went south, so did the recruiting campaign, but we decided to keep the blog going and just write about things we cared about. The emphasis of the blog stayed the same, finding things and people that we thought made a difference somehow, but the core reason to do it changed from influencing recruits to simply putting a human face on a then faceless company.

Continue reading “Adventures in corporate blogging – Quicken Loans Blog turns 3!” »

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Quicken Loans corporate culture featured in NY Times article

Check this out. An article in NY Time about the Cleveland Cavaliers and Quicken Loans and our unique cultures – centered around what we call the ISMS.

Here is the intro to the article. It's true, by the way:

Every employee who works for Dan Gilbert is required to learn his “isms,” a collection of colorful aphorisms that guide his entrepreneurial philosophy.

The rule applies to bankers and receptionists alike at Quicken Loans, the mortgage company Gilbert founded.

It also applies to LeBron James.

Read the full article – http://www.nytimes.com/2009/06/01/sports/basketball/01gilbert.html?_r=2&ref=sports

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How to build and launch a water rocket – from the technically-gifted folks at Quicken Loans

Check it out. Quicken Loans team members built and successfully deployed water rockets, using nothing but parts they found laying around their homes and the office. You can watch it in this pretty darn cool video below, or read this pdf of how a water rocket works, but first here is some info from Jona Jeffords, of the Quicken Loans IT team (he's one of the guys in the video):

Water rockets use compressed air and water in a pressure tank (the pop bottle) as their fuel. You first have to add some water to the bottle, then you put the rocket onto the launcher, make sure it seals fully to avoid leaking the water. Using a bicycle pump, pressurize the rocket (we did our launches at 80 PSI). When you are ready, pull the release mechanism to launch. What happens is the pressurized air tries to rush out the opening in the bottle, but it is slowed down by the water. As the air pushes the water out the opening, this create thrust in the opposite direction (hopefully up) until all the water is expelled. Even after the fuel is gone, the bottle has momentum left from the thrust and continues to travel upwards until it stalls and begins falling back to earth.

Ok. Makes sense to me. Enough of the tech talk. Let's watch the first ever successful Quicken Loans water rocket launch:

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Quicken Loans named #2 in FORTUNE Magazine’s “100 Best Companies to Work For”

Quicken Loans named a FORTUNE 100 Best Companies to Work ForLots of people think coming in second place is a bad thing.

You aren’t the best. You lost. You came in second.

Not me.

I’m thrilled. We are #2 baby! 

That’s right.  FORTUNE released its "100 Best Companies to Work For" list today and guess what? Quicken Loans is #2 this year

Last year we were #17, which is pretty darn good in itself. Over 1500 companies compete to be on the list.  But to be #2?  Wow.  Nice.

And the only thing standing in our way to being the best place to work in the country??? THE GOOGLE! (I can live with that, I guess).

Continue reading “Quicken Loans named #2 in FORTUNE Magazine’s “100 Best Companies to Work For”” »

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Cranium – building success one Craniac at a time

Cranium and Quicken Loans have something in commonI was lucky last week to get a chance to hear Richard Tait, CEO of Cranium, give a keynote luncheon address at the Word of Mouth Marketing Association’s 3rd Annual Summit in Las Vegas.

Tait is a great speaker and has really put together (with the help of others) a great company.  It’s all about the culture (check out Cranium’s blog).  I can appreciate that working for Quicken Loans.  In fact, watching his presentation I realized there are some very close similarities between Cranium and Quicken Loans.

Both companies owe their huge business successes to the same thing – strong corporate cultures that breed innovation.

Continue reading “Cranium – building success one Craniac at a time” »

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Today's Date:
Thursday, October 19, 2017